Ideas

  • Competitions – get valuable info from consumers on entry
  • Database mining – use all sms entries from previous competitions and get to know who your consumers are. Their region, language, age, retailer of choice… anything!
  • Roadshow – feedback and database gathering – age, language, region
  • Vote for new flavours / favourite band... anything!
  • Exhibitions – get a whole database and profile of show stand visitors
  • Registration for events
  • Pregnancy, gym, golf, cycling diaries
  • Sponsored events (sporting, beach, mall etc) – get feedback and a database per event to market to
  • Customer Care line – available 24/7 to dial in and give product feedback in the moment - Dial in and press 1 to give feedback on product or 2 to download a funky logo for your phone (great branding exercise) and no leaving messages after hours on a machine
  • In store promos – promoters dial in at the end of each shift and give results per store REALTIME so you track sales and effectiveness. No delay in receiving reports or skewed data
  • Staff satisfaction surveys – internal staff recognition tool
  • Fetch facility – get latest account balances, number of days leave owing, dates of future events, pricing, exam results
  • Rate your experience – hotel, restaurant, show, sports match
  • Loyalty programmes – send airtime vouchers
  • Pre and post Training assessments